| 参与讨论者：EzHost.cc 时间：2008-09-28 00:13:18 |
開通信有告知要如何設定NS，查了一下你網域的資料，你NS設定如下:
Domain servers in listed order:
ns1.lunarbreeze.com
ns2.lunarbreeze.com
假如上述NS是正確的話，問題出在DNS還沒正式生效
DNS一般幾小時內就可以生效，但久的話，有時會要24~48小時
你可能要再等等看~ |
| 参与讨论者：搶救網站 时间：2008-09-28 12:25:30 |
您好
原先購買空間的時候都沒問題，直到前幾天中國的網友說無法連線上去網站，才想到應該是IP被封鎖了，之後上網購買了獨立IP
IP置換之後 網站也整個失效無法開啟頁面 一直到現在都更改任何的設定
目前已經第四天了...
已寫信告知Lunarpages，但是一直無進度
我在想會不會是IP出了問題之類的.. |
| 参与讨论者：EzHost.cc 时间：2008-09-28 19:59:12 |
剛剛ping www.teamjack.com.tw
IP顯示為216.98.154.85
請問這是你後來在Lunarpages添購的獨立IP位址嗎?
1. 如果不是你的獨立IP位址，可能是Lunarpages虛擬主機端沒有設定完成，你可以先自行透過A紀錄將你的網域指向你正確的獨立IP位址。
2. 如果是你的獨立IP位址，可能是Lunarpages虛擬主機端沒有設定完成，可能只有等待Lunarpages的回覆。
假如你還在試用期間，若覺得客服服務不是讓你很滿意，建議你換家會比較好。建議找有線上即時文字客服的比較好，例如HostMonster虛擬主機、BlueHost虛擬主機等等。
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| 参与讨论者：搶救網站 时间：2008-09-28 20:11:46 |
EzHost.cc 您好
這個是我後來購買的獨立IP沒錯，
這是他第一封寄給我的信
Hello,
Dedicated IP 216.98.154.85 was assigned to your account.
If you cannot view your site still please try the following:
1. Clear all browser cookies, cache/temporary internet files, and
history.
2. Update all bookmarks related to the domain you are attempting to
access.
3. Reload the browser.
4. Try accessing the domain(s) using http://www.megaproxy.com/freesurf/
5. You may need to run the following command as well, to clear dns
cache:
Windows 2000:
a. Go to Start > Run
b. Type: cmd [enter]
c. At the prompt type: ipconfig /dnsflush
d. Close the command prompt window.
Windows XP:
a. Go to Start > Run
b. Type: cmd [enter]
c. At the prompt type: ipconfig /flushdns
d. Close the command prompt window.
MAC:
a. Open a terminal window
b. Type: lookupd -flushcache
Windows 98/98SE/ME:
There is no dns cache flush option on these operating systems
(restarting pc may help).
If this does not help, restart your pc, and try again.
If it is still not reachable, you may need to allow up to 6 hours for
propagation time.
第二封
Hello, Thank you for contacting Lunarpages Support. If you cannot view your site still please try the following: 1. clear all browser cookies, cache/temporary internet files, and history. 2. update all bookmarks related to the domain you are attempting to access. 3. reload the browser. 4. try accessing the domain(s) using http://www.megaproxy.com/freesurf/ 5. You may need to run the following command as well, to clear dns cache: Windows 2000: a. go to start > run b. type: cmd [enter] c. at the prompt type: ipconfig /dnsflush d. close the command prompt window. Windows XP: a. go to start > run b. type: cmd [enter] c. at the prompt type: ipconfig /flushdns d. close the command prompt window. MAC: a. open a terminal window b. type: lookupd -flushcache Windows 98/98SE/ME: there is no dns cache flush option on these operating systems. (restarting pc may help). If this does not help, restart your pc, and try again. This should be fully accessible, now. Please note, changing a site to a dedicated ip can take up to 24 hours to fully propagate. I hope this is helpful.
第三封
Hello, We found that your domain is pointing to a wrong IP. Your dedicated IP is 216.98.154.85. We've also found that you are not using lunarpages nameservers. So please get your domain pointed to the new IP by either of the following methods. 1. Change your nameserver to the following at the registrar of teamjack.com.tw. ns1.lunarbreeze.com ns2.lunarbreeze.com OR 2. Point the domain to the IP 216.98.154.85 at the present name servers. Please get your domain pointed to the new IP asap to prevent further downtime. Please feel free to get back to us if you have further queries. Regards, Sumej Chatachi Shared Customer Support: support@lunarpages.com Dedicated Customer Support: dedicated@lunarpages.com Telephone Support: 1-714-521-8150 Feedback: feedback@lunarpages.com
目前我是使用DNS指向到空間
使用的DNS是ns1.lunarbreeze.com ns2.lunarbreeze.com
並沒有設定IP，其他也都沒做任何設定 問題就出在他一換完IP我的論壇就完全無法顯示，現在也不知道如何跟他溝通...(英文太爛) 請問一下因為我已經付款了 購買日是9/11號 購買兩年
那還能換空間請他退款嗎~? 快被他搞瘋了 |
| 参与讨论者：EzHost.cc 时间：2008-09-28 21:20:57 |
1. ping www.teamjack.com.tw 顯示IP為216.98.154.85，這正是你購買的獨立IP位址。所以你的DNS已經設定正確，因此無須再更動。
2. 你是否有在後台誤將網站設定為"inactive(不啟動)"?
3. 若2的情況不存在，建議你直接再與Lunarpages聯繫。你可直接copy下面文字。此外，記得用第三封信"直接"回覆客服喔~
Hi,
My domain is teamjack.com.tw. I have already changed NS, and www.teamjack.com.tw is pointing to my dedicated IP (216.98.154.85). However, I can not either access to my website. Please help me check it out again. Thanks.
4. 9/11購買還在退款期限，若還是不行，你可以要求全額退款。 |
| 参与讨论者：搶救網站 时间：2008-09-28 22:22:10 |
EzHost.cc您好
請問在哪個地方可以檢查網站有沒有設定成未啟動呢?
我去檢查看看.. |
| 参与讨论者：搶救網站 时间：2008-09-28 22:32:52 |
我想應該不是我把網站關掉了
我剛剛新開了一個資料庫 並上傳一份DZ6.0來嘗試安裝
但是也都無法進入安裝頁面..
應該還是IP的問題
我有連絡客服 不過都不回信~"~
另請教HostMonster可以先試用再付款嘛!?
如果我更換空間的話，但是網站進不去 能備份的出來論壇資料嗎!? SQL資料庫的資料能不能互通呢? |
| 参与讨论者：EzHost.cc 时间：2008-09-29 21:53:07 |
| 我剛剛測試，你的網站目前應該已經正常了，大家可以訪問到。 |
| 参与讨论者：搶救網站 时间：2008-09-29 23:46:54 |
是的Lunarpages已經更換了一組獨立ip
所以網站也正常了
非常感謝您的幫忙
再次感謝 |
